Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Guarantee

  • Our team of specialists will try their best to reply to your help enquiries in less than 1 hour. If, however, the issue you have experienced needs assistance from our Admin =Team,= we’ll send the ticket to the administrator in charge and will write a reply to inform you.

  • Top quality support service

  • Expert Tech Assist Service

  • We provide you with 24 hours a day technical help by using a ultra–fast ticketing application included in your Control Panel. You’re able to e–mail us at any time about any of the programs that come pre–installed on your virtual server, including the selected Linux OS version, the server management panel and our custom produced Online Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • A detailed and constantly updated article base is incorporated into our in–house built Online Control Panel. It offers quick tips about how to conduct all of the common website administration duties. The Help section offers you comprehensive how to articles and step–by–step video guides. You can open the Help zone by clicking the Help or Video buttons in the right corner of each Control Panel section.