1 hour ticket response
We are devoted to supplying a quick and accurate answer to each tech support ticket sent by a user. Our capable help desk team members will examine your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average technical support ticket response time has proven to be twenty minutes.
A First–Class Help Desk Service
We’ve got a team of web hosting support engineers who are prepared to reply to all your inquiries whenever you require help. Most of our client care team members have lots of years of experience in the cloud plans realm, so you can always depend on rapid and detailed answers to your problems.
An Easy–to–Browse Help Section
To help you get a quick hint on how to use a particular feature, we have incorporated a truly user–friendly Help section in your Online Control Panel. You can browse through an extensive selection of web hosting account management articles and website administration articles, browse the F.A.Q. library or check our step–by–step video tutorials.