Customer Support Channels
A 1–hour Response Guarantee
Our customer help team is trained to very quickly deal with all of our cloud plans customers’ requests and guidance questions. Through our ticketing system, it will be easy to supply your issue and a support crew member will go back to to you in only maximum sixty minutes. In fact, practice shows that the typical response time period is 20 minutes.
A Top–quality Support Service
Contact us every time necessary. Our crew of qualified professionals is going to be on the web for you 24x7x365 to answer to all of your inquiries and to address any issue that you might have. You will be able to post a technical support ticket from the ZerOne Online Control Panel or send us a message any time. Additionally, on business days, you can easily ring us or use the live chat option.
An Intuitive Help Section
If you need assistance while working on your site within the Control Panel, it is possible to always click on the Help key and track down your concern in the set of content articles that will come up. We have also turned the vast majority of articles into training videos. The catalogue of educational videos will come up if you pick the Videos press button located on the top right.