A 99.9% Server Uptime
Our cloud hosting system is based on a stable, enterprise–grade hardware configuration and a significantly customized Linux distro. That is why, regardless of what your web site is, or how many visitors you’ve got, or even if there’s a denial–of–service attack, our physical machines will remain up and running and your sites will stay visible online.
All cloud plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to supply a top–class web hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our very own custom network so as to ensure a lightning–fast connection speed with the outside world.
And because of this, regardless of which datacenters you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to minimize all potential risks with our cloud hosting plans and regardless of the fact that our company offers top–notch technical support, sometimes the customer is simply not pleased with what we offer. Or he wants to migrate to a more powerful hosting service, such as a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not pleased, you will receive a reimbursement.
24/7 Technical Support
If you have ever had to wait around for hours for a reply, you’re aware of how irritating this can be, especially if your website is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be at your disposal and they’ll answer you in less than an hour. And the best thing is that their average support ticket response time is below twenty minutes!