One of the typical reasons to get a hosting server of your own is that you will have complete control over the software environment and you'll be able to install anything you'd like. This will allow you to run apps that require specific software to be present on the hosting server, which is not possible with a shared Internet hosting server where you could install software only within the account, but not on a root level. If you're not very acquainted with such matters, nonetheless, you might encounter difficulties because managing a hosting server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our administrators will be able to deal with a variety of tasks that should be performed or can resolve various issues that you could face.
Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your hosting server, so in the event that you get any of our VPS servers plans, you'll be able to benefit from this service and have our admins do a variety of tasks that you are unable to carry out yourself or you have no time. They are able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any app that does not perform efficiently for some reason. You'll be able to add the upgrade to your plan as frequently as you wish depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade provides 30 minutes of custom work on your machine too, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with several clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our knowledgeable administrators can help you with anything on your hosting server. Such as setting up any third-party software that you may want to use on the hosting server and troubleshooting any script which operates poorly or does not run at all. Our upgrade comes with 60 minutes of work and in the event that a certain task isn't very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left within your billing Control Panel and use them whenever you require support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need support later, you could add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack too, but just in case you require additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best feasible way.