Q: What precisely does website migration mean and what does it include?
A: The web site migration service on offer at ZerOne is totally free and consists of moving all your web files, databases and emails from your current provider to your brand new hosting account with us. We’ll also revise all the configuration settings required for your sites to be completely functional on our ultramodern cloud hosting platform.Our techs are fully capable of transferring any type of website. With years of experience in this field, they’re experts in the specificities of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom–built app with many custom libraries is as easy as transferring a simple WordPress blog.
Q: How much time will it take for my website to be moved over to your platform?
A: We try to implement all web site migrations ASAP. Yet, we do not have a set time frame for web site migrations. There are various variables that you have to take into consideration – the very size of your site and the workload of our web site migration team, etc. We constantly strive to carry out each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.
Q: What details will I be required to give to your Website Migration Department?
A: Yup. We will need to have the name of the website that you want us to migrate. We will also require a means to log in to your present hosting account so that we can get the content associated with your site.
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my website be unavailable?
A: Your site will work exactly like it did before with your previous web hosting provider. When we are done with the transfer, your site will be configured to work on our system and we will alert you to preview it. If it is functioning properly, all you will have to do is modify the NS resource records pertaining to your domain. Your web site will be transferred over to us without any downtime whatsoever.
Q: Will my old hosting provider discover that I’m leaving them?
A: Nope. We will never contact your hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–based web hosting platform given that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.